Professional Adjusting Services, LLC

Appraisal Insights

Modern Tools, Old-School Work Ethic. Results You Can Trust.

Insurance Umpire & Appraisal Insights

Expert analysis on Texas insurance claims, appraisal disputes, and umpire proceedings from Matthew Wilson — AIC, AIC-M, CPAU, GRI.

Austin Suburbs April 2026 Market Update
Series 4

Austin Suburbs April 2026 Market Update

Round Rock prices just dropped 52% — from $900,000 down to $427,000. But this isn't a market crash. Across all 5 NE Austin suburbs, we're seeing the most significant real estate realignment we've tracked. Here's what the April 2026 data means for buyers.

Read Article →
Austin Suburbs March 2026 Market Update
Series 4

Austin Suburbs March 2026 Market Update

The Austin new construction market didn't just shift — it completely flipped. A 37% drop in pricing, multiple suburbs with 20%+ corrections, and five different markets behaving five different ways. Here's what most people aren't talking about.

Read Article →
What Is an Insurance Umpire — and Why Does It Matter?
Series 1

What Is an Insurance Umpire — and Why Does It Matter?

When a property insurance claim reaches an impasse between the policyholder and the carrier, the appraisal clause provides a structured path to resolution. At the center of that process stands the umpire.

Read Article →
5 Reasons Disputed Claims Get Stuck (And How an Umpire Fixes It)
Series 1

5 Reasons Disputed Claims Get Stuck (And How an Umpire Fixes It)

Disputed property insurance claims can stall for months — sometimes years. Understanding the five most common reasons claims get stuck is the first step toward resolution.

Read Article →
CPAU vs. Other Designations: What Carriers and Attorneys Should Know
Series 1

CPAU vs. Other Designations: What Carriers and Attorneys Should Know

When selecting an umpire for a property insurance appraisal, credentials matter. The CPAU designation stands apart from adjuster licenses, engineering degrees, and contractor licenses.

Read Article →
The Appraisal Process Explained: A Step-by-Step Guide
Series 1

The Appraisal Process Explained: A Step-by-Step Guide

The property insurance appraisal process is one of the most powerful — and most misunderstood — tools available for resolving disputed claims. Here is how it works, step by step.

Read Article →
Why Austin, Texas Is a Growing Market for Appraisal and Umpire Services
Series 1

Why Austin, Texas Is a Growing Market for Appraisal and Umpire Services

Central Texas has become one of the most active markets in the country for property insurance disputes. Four key drivers are fueling the demand for qualified appraisers and umpires.

Read Article →
Xactimate in Appraisal: How Technology Supports Defensible Awards
Series 1

Xactimate in Appraisal: How Technology Supports Defensible Awards

Xactimate is the industry-standard estimating platform for property insurance claims. In the appraisal context, deep Xactimate proficiency is not optional — it is essential.

Read Article →
What to Look for When Selecting an Umpire for Your Appraisal Panel
Series 1

What to Look for When Selecting an Umpire for Your Appraisal Panel

The umpire is the most important selection in the appraisal process. A weak umpire produces a weak award. Here is what carriers, attorneys, and appraisers should look for.

Read Article →
Drone Inspections in Insurance Claims: The Future Is Now
Series 1

Drone Inspections in Insurance Claims: The Future Is Now

Drone technology has transformed the way property inspections are conducted in the insurance industry. For appraisers and umpires, drone capability is becoming a competitive necessity.

Read Article →
Why Hail Claims Are the Most Disputed in Texas (And How to Resolve Them)
Series 2

Why Hail Claims Are the Most Disputed in Texas (And How to Resolve Them)

Texas leads the nation in hail claim frequency and severity. Understanding the three root causes of hail claim disputes is essential for carriers, adjusters, and policyholders.

Read Article →

Get in Touch

Need an Umpire or Appraiser?

Matthew Wilson is a certified insurance umpire and neutral appraiser serving carriers, policyholders, and their representatives across all of Texas. Whether you need an experienced umpire for an appraisal panel or a qualified appraiser for a disputed claim, reach out today.

📍

Location

Austin, Texas — Serving Statewide

Credentials

AICAIC-MCPAUGRIFAA Part 107

Request a Consultation

Fill out the form and Matthew will respond within one business day.

Your information is kept strictly confidential.